Liked I'm happy with the room and everything provided.
Disliked I had a lot of luggage with me but the bell boy from Mercure Hotel didn't help out at all and told me I'm not a Mercure Hotel guest. I asked permission to just let me use the luggage trolley so I can manage my luggage to the room but he still refuses to let me use that luggage trolley and said I'm not a Mercure Hotel guest and I can't have that facility. The attitude is so rude and not helpful.
F
Fadhil
Malaysia
8
Reviewed May 2025
Great Stay for family
Liked the location, walking distance to Jesselton point, Gaya street, restaurants...
easy check in (even though at 1 am in the morning)
the price of the property - value for money
Disliked perhaps to consider having washing machine/dryer
F
Feroz
Malaysia
7
Reviewed April 2025
Good
S
Sazali
Malaysia
10
Reviewed March 2025
Exceptional
A
Ann
Switzerland
8
Reviewed December 2024
Very good
N
Norshafika
Malaysia
8
Reviewed November 2024
Very good
Disliked Parking very limited
Reviews are shared by our booking partner, Nuitée, from guests who stayed.