HOME STYLE at Platinum Suites 2 KLCC Twin Towers

Decent

Liked Location

Disliked Cold showers...😂 no hot water...

Liked You will be asked to pay a tourism fee at check in and also a deposit. The deposit was only supposed to be 250MYR and they took 400MYR, That is still pending being refunded, as it takes weeks to be refunded if you use a card. Not sure why we had to pay so much when we only had one room. There are elevators on the property which require the use of the access card. We were only provided one for use the entire trip, so if you have a bigger family, than the 3 of us, that may pose to be an issue. The house was not cleaned or dusted when got there. We did request recleaning and they did send someone to clean again. The house was, however, not equipped with basic items needed. Including only having clothing hangers and hair dryer for one room, the master. There were no plates or utensils that we could find to use if we needed. They also have no rags to bathe with if those are needed for you. They only provide bath towels. The house does come with a washer/dryer all in one, but you will need to purchase your own detergent and softener if you want to use it. Maybe we weren't using the right settings, but it took forever to dry the clothes. The staff is very responsive when you do cont

Liked out of our 5 night stay the pool was closed for one whole day with no explanation. No cleaning, no changing towels, no toilet paper refill without asking for these (new rules - fair enough), area pretty noisy as they are erecting a new skyscraper next door - guess can't do anything about that! Overall good impression and nice view!

Liked The property was clean, the staff was courteous

Liked Elegante hotel, con una piscina con vistas a las Torres Petronas.

Liked Very good