Hermess Hotel Johor

Disliked I book a window room, gave me a no Window room.

Disliked No lift , shower water pressure low

Liked Design n furniture...

Disliked Cash deposit...may use QR perhaps

Liked Dharsan the check in staff is very friendly and helpful. He was very responsive the next day when we gave him feedback regarding the risk to guests posed by the badly frayed braiding of the water hose connected to the water heater in the bathroom. The fray spikes can hurt anyone who accidentally touches the water hose. Dharsan took a photo and reported to the management immediately. Parking lots are ample. The check in Lobby 1 has good furnishing with sample seats and complimentary tea/coffee that compensate for the lack of seating in the bedroom besides the bed. One recommendation for the price is to install at least a rack for hanging up clothes

Disliked However the lady colleague who took over the night duty on Friday 10 Apr night was not so considerate, talking loudly and playing loudly the music at Lobby even past midnight. I had to tell her to switch off as there were no more guests at that hour. The rooms are not sound proof at all as other guests getting back to the rooms can be heard talking.

Liked Nothing

Disliked Space very small and the check in procedure is very troublesome Not worth the price, price is high.

Liked I am very satisfied with my stay. The room was clean, the staff were friendly, and the service was excellent.