Luxurious Accommodations
Make yourself at home in one of the 204 air-conditioned rooms, featuring enticing amenities such as private balconies, LCD televisions, and complimentary wireless internet access. The cozy rooms are perfect for unwinding after a day of exploration.Exceptional Dining Experience
Indulge in delicious Malaysian cuisine at Seri Suria, one of the hotel's 3 restaurants, or enjoy a meal in the comfort of your room with 24-hour room service. Start your day right with a buffet breakfast available daily, setting the tone for a memorable stay.Convenience and Comfort
Take advantage of the outdoor pool, concierge services, and complimentary newspapers in the lobby. The hotel also offers a 24-hour business center, event facilities, and a roundtrip airport shuttle for your convenience. With free self-parking available, your stay is sure to be stress-free and enjoyable.Book your stay at Grand DarulMakmur Hotel Kuantan now to experience luxury and convenience in the heart of Kuantan!
Check-in from 03:00 PM. Check-out by 12:00 PM.
Facilities
ElevatorATM/bankingConference spaceGolfing nearbyBreakfast available (surcharge)Safe-deposit box at front deskFree newspapers in lobbyTours/ticket assistanceWheelchair accessible parking24-hour business centerSnack bar/deliPlayground on siteFree self parkingAirport transportation - pickup (surcharge)BallroomBanquet hallWheelchair-accessible van parkingFree WiFiLuggage storageConcierge service
Guest reviews
Showing 6 of 120
H
hilmiw2015
Malaysia
4
Reviewed December 2024
Disappointing First Impression - Poor Service
Liked Just checked in at this hotel in Kuantan for a work trip. Knew from the start that it'd be a twin-sharing room, but upon arrival, I was given a room with a queen bed and a single instead (See picture). The setup was entirely off.
To make matters worse, the phone in the room wasn't functioning, forcing me to go down from the 6th floor to speak with reception. When I explained the situation and showed them the picture, the front desk informed me that no twin-sharing rooms were available and that there was nothing much they could do about the inconvenience. They also notified me that their sales team knew about this arrangement (and I could only presume that what they were telling me indirectly was that the organiser was fine with it).
I found the reception staff's lack of accountability and absence of an apology particularly frustrating. Shifting the issue to their other department, in this case, their sales team, when a customer is right in front of them, is a no-go, too.
For business travellers expecting good service from a hotel, this isn't for you.
M
MIKE
10
Reviewed November 2024
Liked Good hotel
V
Verified T.
10
Reviewed August 2024
Liked We booked the room upon arriving in Kuantan. The building's exterior, along with the dated mall beside to it, didn't make it our first choice for a hotel.
Additionally, the place seemed to have a strong religious tone, which reminded me of a past news of a religious institution raided a hotel, asking elderly couples for proof of marriage.
Despite our reservations, we decided to give it a try since our preferred hotel was fully booked. To our surprise, the stay turned out to be pleasant, especially due to the friendly staff.
The room we stayed in was somewhat old, but we noticed that some painting and renovation work was underway
N
Nakajo
4
Reviewed August 2024
Liked fallen hair anywhere, no shampoo, old towels, left cigarette box on balcony, no tissue box.
M
Mohd I.
10
Reviewed July 2024
Liked The bed is comfortable and the room is spacious.
2
289atiank
10
Reviewed December 2023
Grand Darul Makmur Family Deluxe room, Christmas vacation with family. The surroundings were stunning.
Liked The staff was excellent and pleasant. They were very welcoming and accommodating. The family room that we booked was spacious and clean with comfortable double beds. We were able to have a relaxing breakfast.
Reviews are shared by our booking partner, Nuitée, from guests who stayed.
