WORST EXPERIENCE
Liked We stayed at this place for 2 days and 1 night. Uff what a horrible experience we had by staying here. We booked a pent house unit for 6 adults. When we entered everything seems okay. Firstly, their aircond was a disaster. PD is hot + the aircond air was also hot. Not one aircond but all 3 rooms + hall aircond. We had to call the maintenance to check but was of no use because it was still hot. Secondly, room card. This place only provides one card. Hello excuse me at least provide 2 cards so at least when we return to our place after the swim we could at least have some cool air. Next, the house was meant for 6 adults but breakfast provided only for 5 adults. They say we should pay for the extra person but clearly it stated as 6 adults for that house and we were 6. Moreover, their sofa never clean properly. Have lizard poop everywhere. Besides that, parking was full by the time we came back at night as there was an event going on that night at their resort. Moreover, during night the aircond was hot in 2 rooms and hall as well. Only 1 room aircond was chill. So we called the receptionist to ask if they can provide stand fan. The receptionist said no but instead he mentioned there is another unit available on the same floor and he said we could shift there as the maintenance team had clock out so can't fix the aircond. It was almost 1am. But we said okay as it was so hot. Then, he said the unit can only accommodate 5 adults but he clearly knew that we were 6 adults. So we asked if 4 of us could go to another unit and the other 2 remain in the same unit as their room aircond was fine. But he said no if we shift it should be all of us together. His actions appeared to be short-sighted. So we just put the phone down and just slept in a humid room. It was a TERRIBLE experience staying here. For what we paid it was not even up to par. Please do think twice before booking this place. GLORY BEACH RESORT PLEASE DO ATLEAST PROVIDE FAN IN YOUR UNITS. THIS IS PD NOT GENTING HIGHLANDS.