Liked An average stay considering the cheap pricing. The room was smelly so was the bathroom. The smell of someone sweating in the master bedroom was so unbearable so much so that I have to use the other bathroom which also smells but not as bad. The washing machine and the dryer was also not functioning. All the remote control except one was with batteries.
C
crystal
2
Reviewed May 2016
BAD. This company is cheating guest's money
Liked i booked a 3 bedroom suites, when i checked in, hotel downgraded me without letting me know, and claim that they have no more rooms so i have to accept the 2 bedrooms and will add extra bed for me.
After all the complains, finally decided to cancel the room. Hotel Staff FORCED us to pay penalty eventhough we did not stay.
RUDE STAFF. NO MANNERS.
Staff ignore my complain email as well.
PLEASE AVOID THIS HOTEL.
D
Darren
2
Reviewed January 2016
Major Shock
Liked Waited 30 minutes to check in, no reception desk is run by a travel agency, when they turn up confusion reigns, take you too your room show you how operate the security door and they leave. Totally wrong room to what pictures are posted on expedia and what was printed on our itinery, room was disgraceful , we left.
M
Mac
2
Reviewed October 2015
Luxury Service is a ghost company
Liked Arrived at Taragon facility 3:30 A.M and with help of security guard started calling the Luxury suites number provided by Hotels.com reservation. Repeated calls and no one picked up the phone or showed up. Around 5:45 had to go to another hotel.
T
Traveler
2
Reviewed September 2015
Bad Hotel
Liked My room which I already booked ahead was occupied by someone else. Couldn`t either find another room since it was fully booked.
Reviews are shared by our booking partner, Nuitée, from guests who stayed.