Establishment Bangsar By Sleepy Bear

Not pleasant

Disliked Terrible bed bugs...my kids are suffocating from it.. do sad

Overall good but can tunes it to be better.

Liked Clean

Disliked Drainage issue

Layanan lambat dan duit refund booking xmasuk

Liked Not bad

Disliked Not bad

SATISFIED

Liked CLEAN BLANKET, PILLOW TOWEL. DUPLEX TYPE OF UNIT. 2 BATHROOMS.

Disliked NO MIRROR EXCEPT IN THE TOILET

Very good

Good

Liked I like the amenities and the area, good connection to the train by going to the first floor and using the bridge. Apartment had a great view and nice layout.

Disliked My main complaint is the fact that there is a deposit which can only be made by bank transfer and not cash. I have stayed in the Alila building before but with a different company that didn't ask for a deposit. This is not exactly great if you are an overseas traveller because then you also have to pay fees to be able to send the deposit, and also there was trouble receiving it back because I have a foreign account. Especially having to deal with all these things on arrival via whatsapp it made the check in quite annoying, and then on checkout, their bank wouldn't accept my bank account so I had to send it to another and then pay even more fees, so overall these things wasted a lot of time, and more money. So when I return to KL I will choose the other companies in this building because unfortunately it hasn't been thought through properly.