Eaton Residence KLCC

Liked Great location, incredible view from roof pool.

Disliked Water in the pool should be cleaner

Good location in KLcc

Liked Very responsive host. Friendly Good location, walking distance to Bukit bintang and KLCC

Disliked Very busy lifts. Always packed and stopping at every floor.

Great location, great views, great customer service, great value for money

Liked Great location, great views (from the rooms, gym and pool, absolutely fantastic customer service, spacious interior

Disliked If you take a closer look around the room you can notice certain imperfections - moisture collecting in the bathroom corners, silicone caulk applied without attention to detail etc. The rooms are great and spacious but such details strip away the potential “cherry on top” impression But as I said it’s just an unimportant detail noticeable by few, otherwise the hotel is great :)

Great stay! Will definitely come again. 😊

Liked Very clean, comfortable and great location

Disliked Nothing, everything was good

Liked Amazing views from the room and the pool. Host and the staff were responsive and helpful. We had a vending machine in our apartment which was a great addition. Room clean and well decorated. We had everything we needed and they also provide the luggage storage after check out.

Disliked My only complaint is not about the host but the management of the building. There is no indoor lobby area for guests, only owners of apartments. If you are a guest, you need to wait outside if you are waiting for the taxi and with high temperatures it is not ideal. Management of the building creates the rules that are hard to follow....something silly but annoying like for example after using the pool you are not allowed to enter the lift with wet clothes on ...very understandable but they do not provide bathroom or changing room upstairs so you can not change after using the pool. The opening times for the pool that were sent to our host by the management of the building were also wrong. In general if you want to use the pool you have to write down your name, room number, time you enter the pool and your contact number. The guard at the pool told us it is required from the management.

Liked Everything is as expected, clean and well organized