Duplex Eko Cheras Kuala Lumpur City Center Tun Razak Exchange Mall

On accommodation, it can be clean and bright.The attitude of the staff is a bit too slow.

Liked Accommodation is ok., clean and bright.

Disliked The employee's reply message is a little slow.

Liked Good location

Disliked Got cockroach

Many coackroaches

Disliked The cleanliness condition is very poor! When we checked in and opened the door, so many small coackroaches were gathering at the kitchen, and on the table... Then we reported this issue to this room's customer service, they said this was their first time encountered with this issue, they did not have this issue before, and they asked me to report to the host. Their attitude is very bad and they tried to push the responsibilities to each other, the customer service not even shows any professionalism. The host had read the message, but they just keep quiet and not even giving any solving method or even an apologise. The experience is very very bad👎👎

Good, but can be improved.

Liked The residence is close to public transportation. Easy access to Eko Cheras Mall and Leisure Mall. The apartment is modern and spacious.

Disliked No cleaning amenities such as a broom, a dust pan and a clothes rack in the apartment. We had to purchase the items for use as we stayed for 17 nights.