D'Pinetrees Hotel

Good

Bad

Very poor

Bad

Lousy ++++ Zero star. If you really have to sleep on the street without booking it, then you may consider to book it at

Liked Not at all lousy staying period

Disliked 1. Dishonest information- executive suite indicated 2x King Size bed with amenities including kettle and hair dryer. I have received 2 queen size beds, without kettle and hair dryer at all. Only 4 bottles of 500 mls mineral water provided per night. Lodge complain to lady boss, claim the info displayed wrongly by Booking.com, and advised me complain to Booking.com instead. 2. Dirty environment- window grill and area below the bed was super dirty (dust and peeling chips from wall). I suffered from allergic rhinitis after staying one night there 3. poor connection of WIFI. 4.poor counter service in service recovery, insured executive room is given correctly; Wifi re-connection only done at 11 pm but was informed by me at 6.20 pm. I need to informed 3 times only settled it. 5. I cancelled second night, only willing refund RM 40 of it while I pay for RM170/night. I still need liase with hotel management again for the refund!!! Super annoying. I will band OYO hotel Msia from my list in future! Cannot make it hotel, worse than Motel but charge at hotel rate!

Overall teribble

Liked nothing

Disliked Hygiene, cleanliness and security provide expired body shampoo and hair shampoo. The door lock is bad. The pillow/pillowcase not clean the room is not clean sweets package found in between blanket.