Value for money
Liked The location was good.The owner was helpful
Disliked Perhaps housekeeping can do a better job in cleaning the room.
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Apartment Unit No. 4-S-13 Kota Bharu City Point
Liked The location was good.The owner was helpful
Disliked Perhaps housekeeping can do a better job in cleaning the room.
Liked We had a wonderful stay at this hotel. The room was very clean, neat, and comfortable. The bathroom water heater worked perfectly, making our stay even more pleasant. We are very satisfied with our experience. Before we arrived, Dr. Azizi was extremely helpful and responsible. I contacted him before reaching the hotel, and he promptly shared the location, parking instructions, key collection details, and the contact number of the person in charge. During our stay, I accidentally didn't insert the access card properly into the card holder, causing the electricity to go off. I thought it was a power outage, so I immediately texted Dr. Azizi. He responded very quickly and even called me to check on the situation. We then realized the access card wasn't inserted correctly. Once it was placed properly, the electricity returned immediately. A special thanks also to Meitu, the person in charge. I requested an extra blanket because the room felt cold, and within 30 minutes he had already arranged and delivered it without me having to follow up. Thank you, Dr. Azizi and the entire team, for your excellent hospitality and outstanding service. Your professionalism, prompt responses, and attention to guests' needs made our stay comfortable and enjoyable. We highly recommend this place and would be happy to stay here again.
Disliked The room not like in the advertisement. I have to wait until 3.15pm to get the room key. The room dusty. The sink is clogged. Bathroom not clean.
Liked The location...
Disliked The room little bit dirty..and air-conditioning very dirty not comfortable for use
Reviews are shared by our booking partner, Nuitée, from guests who stayed.