Crest Residence Klcc by Sarah's Lodge

Location

Jalan Cendana

Guest reviews

Kevin
Liberia · Family
2
Reviewed March 2026

The owner of this apartment need to shut it down and renovate it and get rid of all thoses Cockroach

Liked The location was the only thing that i like about this place as it sit in the heart of kuala Lumpur close to all the best city attraction.

Disliked This is the worst apartment that I have book and stay in Kuala Lumpur. The apartment smells very bad, and the worst part is that it is full of Cockroaches. This apartment is a breeding ground for hundreds and thousands of Cockroaches from large, middle, small and tiny babies crawling everywhere. I feel like my two weeks of stay in this apartment was a nightmare for me and my family especially my kids. I regret booking this place.

Ahmed
Australia · Family
1
Reviewed February 2026

If you are looking for cheap dodgy dirty place, then this is it.

Liked Nothing. I hate it so much. Stuff tried to help, but was limited with what they can do with greedy owners/management.

Disliked So dirty. Cockroach infestation. Dirty linen. Rotten cabinets in bathroom and kitchen. Nothing resembling the photos. Dodgy neighbours. And hardly stayed one night and runaway - spending a lot of money that night of insecticides sprays just to ward off the cockroaches from where the kids were sleeping. Requested refund and only got 50% after a month of fighting them. Booking.com helped as much as they could. And it is NOT a simple clean up. The whole flat requires renovation and replacement of the rotten wooden board in the kitchen where cockroaches made it their home. Regardless of how much you spray insecticide, they will survive hiding in the closet and under the floor boards. 5min later, the cockroaches will be coming out victorious and roaming the place!

Shafiq
Malaysia · Group
3
Reviewed February 2026

🍂

Liked I would like to write my honest review for the unit provided. The good ones, 1. The unit is wide, good for a large number of family 2. Good view. Klcc, both twin tower, trx can be seen 3. Every part of the house got aircond

Disliked I would like to write my honest review for the unit provided. The bad ones, 1. The parking was confusing. No one to direct to the extra parking provided. Mind you it's in the heart of KL. One missed turn and you'll travel another 10~20 min to return. Plus it does not mention, the extra underground parking was without lift. 2. The unit was not well maintained. The toilet door was old and rotted some part of it. 3. The furniture was not cleaned. The sofa got a marking and dirt stain. Not to mention, the tv set up was chaotic, wire full around and the remote is not working, cant watch netflix youtube etc. The laundry area also did not tidy up and got some old towels hanging? The single bed provided was old and curved inward? 3 wall plugs were not working. 4. For those muslim, no sejadah and kiblat provided. 5. The agent and the owner seems not really in the know of the terms and regulations here. I need to ask the security for the time and rules for the pool

Bobby C.
United Kingdom · Group
7
Reviewed January 2026

Liked Reason price, and good location...

Disliked Dirty washing sponge, and no washing up liquid, not enough toilet rolls, TV can't be used, stink couch....

Reviews are shared by our booking partner, Nuitée, from guests who stayed.