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67, Jalan Galloway
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Liked For an affordable price we are in the perfect position for the train station, Jalan Alor, Chinatown, there is a pool and a gym, we booked super last minute and our room was ready within 10 minutes
Liked This place is strategic and near to Bukit Bintang, Stadium Merdeka and 118 Tower.
Disliked The parking ramp is too tight. At first, I booked a studio room with two beds. However, the staff told us that he wanted to upgrade our room to a bigger one, changing it from Casa Residence to Casa Mutiara. When we arrived at the room, there was only one queen bed and a sofa. Because of this, I had to sleep on the sofa. Regarding the parking, another guest took over my assigned parking space. I contacted the person in charge, but he replied quite late. I was really worried that my car might get clamped. I even had to change my parking at 2:00 a.m. because I was so worried about it. The person in charge of Casa Residence was quite helpful and provided good service, but unfortunately, I cannot say the same about the person in charge of Casa Mutiara. I was quite disappointed with his service and the way the parking issue was handled. I would not choose to stay at this place again.
Liked None
Disliked Bad service change to other block without notice in advance!
Liked It's just ok - Facilities: I appreciate the existence of the kitchen and washing machine. - TV: It's a smart TV, I use it to log into my Spotify
Disliked It's just ok - Facilities: pool was closed on Monday. The mentioned gym and pool do exist, but it is deserted, backroom vibes I guess - Bed: Bed had some bumps, if you're particular about this, then it might not be good to stay here - Sofa: Found a mite on the sofa - TV: There is a TV, but you have to log in to your own Netflix/Streaming apps - Area: Slightly sketchy i.e. low lights, near rundown housings, but I probably just felt unsafe as woman too. Actually 10 mins ish walk to the LRT because the road is on a hill so you have to climb it a bit. Unfortunately during my time, there was an event going on so there was loud noises from outside. - When you arrive at the location, you were brought to a different apartment, so it was unclear location. Though, previous reviewer did mention this.
Liked Amazing location, gorgeous apartment with city views and really comfy bed. Nice shower and building is lovely aswell. The host was really helpful, and moved our room when we complained about the noise.
Disliked There was a festival taking place outside the hotel during our stay which was incredibly loud, some prior warning of this would’ve been appreciated
Liked Good location and value for money. Clean and tidy. I was allowed a very late check in at 11:30PM. I appreciated this.
Disliked It was very difficult to communicate with the property initially. The contact phone number did not respond. First I wanted to leave my bags before check-in.... no response despite several messages. Later I wanted to report a late check in .... no response from the provided phone number and I tried several other numbers without success. One number eventually found my booking and referred to a responsive phone contact. Also I was booked for the Couple Suite but was booked in to the Studio Apartment? ..... no microwave oven was available although it was listed and was one reason I booked the room.
Reviews are shared by our booking partner, Nuitée, from guests who stayed.