Core Suite KLIA By DreamScape

Liked The property is in a convenient location, right next to the shopping centre, and is ideal for anyone who wants to stay close to the airport with easy access to shops. However, the check-in process is not smooth. I stayed here twice for about 7 hours each time during my transit in Malaysia, and on both occasions, my room was changed at short notice. Additionally, the room details I was given for second stay were incorrect—the key was not in the mailbox as instructed. Fortunately, my transit was during the daytime, so I was able to reach the host with the help of a security guard, who directed me to the management staff. They were the ones who eventually provided the keys for another room. If I had arrived late at night after 10pm, as I did on my first stay, it would have been problematic since the only way to reach the host is via WhatsApp between 9am - 10pm, which requires internet access. As a short-term transit guest, I didn’t have local internet or a SIM card. I informed the host about this issue, but she didn’t pay much attention and still changed my room last minute. Additionally, the toilet was not very clean, though everything else was acceptable for a short stay.

Liked Communication for check in should be better, there's only building security who don't have any idea on who to contact

Liked Hôtel propre mis l’emplacement n’était pas idéal du tout

Liked Was average

Liked We like the decor of the apartment. Bed is clean and toilet is clean. However, there was a cockroach infestation. I killed 2 roaches and counted 20 more. Also, internet was not working and I contacted owner to address, but there was no reply. Hope owner can deal with this soon.

Stay away from this place

Liked This place could be ok, but first we got an apartment with no WiFi. That’s a problem when traveling internationally and we had no way of communicating. The air conditioning didn’t work. The beds are way too hard for our taste. The water boiler had a European style power plug and didn’t fit in the Malaysian power outlets. When we contacted the owner with our issues, first they told us someone would show up at a certain time. We were there waiting for an hour and no one showed up. When we contacted them again they ghosted us. There is no reception here so if things doesn’t go as planned, don’t expect any help.