City Inn

Liked Very simple hotel

Disliked Window and bathroom door can't close.

Liked Quite c9lean

Liked "I enjoy staying here as the location is excellent, it offers great value for money, and the rooms are large and clean."

Disliked "Cockroaches in the bathroom need to be addressed by management. Also, a friendlier and more smiling staff would be much appreciated."

STAFF COLLECTS TOURISM TAX AGAIN WITHOUT CHECKING

Liked DO NOT DOUBLE PAY THE MALAYSIAN TOURISM TAX TO STAFF. When you book on booking.com, the platform already collects the tourism tax. But the staff will collect it again at check-in without checking or asking. DO NOT PAY IT AGAIN. We only realised when checking our receipt. Location is decent and near amenities. Price is value for money. Cleanliness is basic but the whole floor smells like cigarettes. No frills. Good that has water dispenser

Disliked The staff doesn’t even check or ask before collecting tourism tax. It is strange they are not aware to check if the guest already paid. This seems like an accounting problem.

You get what you paid for.

Liked It had lots of good restaurants around it. The beds were good. Staff were always smiling and ready to help.

Disliked I had a room on the 4th floor and no wifi reaches there so they found me a room in the 3rd flood wifi worked great there. The 2 rooms I had had leaky sinks. 1st room had ants but second was ok

Best location for bako bus pick up

Liked Very nice staff, friendly and welcoming, free water distributor, location is perfect for bako bus stop (the bus stop is just vis a vis the hotel)

Disliked Very small room, there was hardly any space to put your suitcase. The a/c needs cleaning/fumigation. The room needs some refreshing or renovation.