Liked Hello, Here is my feedback as worldwide 🌐 traveler in 30 years. Overall summary = good with some negative experiences, need improvement🙏 - Book Trippel Suites at Ceylonz Suites, but they give us Double Suites at arrival!? We had to pack up in wrong room. Day after we have to pack again and change our room to Trippel when we claimed. This IS NOT OKAY AT ALL, when booked 2 months before arriving date😐!??? - Second day got the Trippel Suites, but NOT WHAT EXPECTED, MISSING VIEW ON KL TOWER AND TWINSTOWERS!?? NOT BOOKED VIEW TO DIRTY ROOFTOP WITH NOISY VENTILATION!? 😫Asked for Trippel Suites with VIEW according pictures in advertising. Didn't got it😐 - NO SAFETY BOX - MISSING A LOT FROM WHAT WAS EXPECTED/Informed at HOTELS.COM!!!😐 - The AC was broken, has to repair 😐2 days of my frist days from one month vacation sabotage/damaged 😫Service technician come and go. All of our clothes got dusty. - Not 🌞 beth at pool area, not allowed to use chairs belong to Resturant 😐😫So we COULDN'T USE SWIMMING POOL 😐😫 - Cleaning rooms, Initially, they informed us that cleaning would be provided every 4 days. However, after learning that our stay would be for one month, they changed to on
Ceylonz Suites by Icefly Hom's
Location
Guest reviews
Showing 3 of 3
JONAS
4Reviewed January 2026
khairol N.
10Reviewed December 2025
Liked Very pleasant experience. I have issue when our breakfast was not in the system but the host managed to help fast
SHOHEI
6Reviewed December 2025
Liked 価格相応だしきれいで良かった。 ただExpediaではセーフティボックス有りとなっていたが実際には無くて貴重品を持ち歩かなければならなかった。 諸々のマニュアル(掃除の頻度、お湯はシャワーしか出ない、ゴミ捨てボックスの場所等の通常説明)が一切無いのは、不親切。
Reviews are shared by our booking partner, Nuitée, from guests who stayed.