Borneotel The Shore KK by CHG

Not the best greeting but the accommodation was fine. A microwave would have been a useful addition

Liked The location of The Shore is very good -it is within walking distance of two of the major malls in the Capital. The swimming pools were well maintained as was the rest of the property. The views from the balcony are excellent. It was nice to have a hot shower available and a smart TV in the accommodation.

Disliked We advised the property that we would be arriving around 3.00AM as only night flights were available. I was told that "What you requested can't be arranged ahead of time but Borneotel The Shore KK by CHG said they'll do their best to accommodate you upon arrival. And "Our standard check-in time is 3 pm. Please be informed that early check-in is subject to availability on the day itself and there will be charges applied." A phone number was supplied. In the event, there were no staff on-site until 08.00 which tends to suggest they had no intention to accommodate us on arrival.

A microwave would have been a useful addition to the kitchen area.

Liked The location of The Shore is very good -it is within walking distance of two of the major malls in the Capital. The swimming pools were well maintained as was the rest of the property. The views from the balcony are excellent. It was nice to have a hot shower available and a smart TV in the accommodation.

Disliked We advised the property that we would be arriving around 3.00AM as only night flights were available. I was told that "What you requested can't be arranged ahead of time but Borneotel The Shore KK by CHG said they'll do their best to accommodate you upon arrival. And "Our standard check-in time is 3 pm. Please be informed that early check-in is subject to availability on the day itself and there will be charges applied." A phone number was supplied. In the event, there were no staff on-site until 08.00 which tends to suggest they had no intention to accommodate us on arrival. They charged us RM 10 for stains on a towel and bedding and the same day left us with a supposedly clean stained towel.

Great location and staff services

Liked Location

Disliked No

Location and staff

Liked Location

Disliked No

Liked i love the facilities , the place because it's strategic for me to go eat , shopping and walking around to see sunset view

Disliked there's suddenly a fire alarm that has woke us up , but Alhamdulillah.. there's nothing happen

Please upgrade the lift

Liked Near to pasar philipin and near to gaya night market

Disliked The lift need improvement, waiting 20min for the lift