Relaxation & Leisure
Indulge in onsite massages, body treatments, and facials, along with recreational facilities like an outdoor pool, sauna, and fitness center.Culinary Delights
Savor international cuisine at the Big Apple Restaurant, enjoy 24-hour room service, and unwind with a drink at the bar/lounge or poolside bar.Convenience & Comfort
Stay connected with complimentary Wi-Fi, make use of concierge services and babysitting, and benefit from amenities like a business center, limo service, and express check-in.To book a stay at the centrally located Berjaya Times Square Hotel, Kuala Lumpur, visit our website now.
Check-in from 03:00 PM. Check-out by 12:00 PM.
Facilities
ElevatorFitness facilitiesATM/bankingGift shops or newsstandShopping on siteConference spaceHiking/biking trails nearbyBreakfast available (surcharge)Safe-deposit box at front deskMultilingual staffFree newspapers in lobbyPorter/bellhopExpress check-outLimo or town car service availableMeeting roomsWedding servicesExpress check-inPool umbrellasBilliards or pool tableGrocery/convenience storeTours/ticket assistanceWheelchair accessible parkingConference centerSnack bar/deli
Guest reviews
Showing 6 of 150
S
sophie607
4
Reviewed April 2026
Disaster
Liked When we arrived at this hotel, it took 30 minutes to check in, the receptionist kept ducking off to attend to other problems. We were then issued with our key cards and room number which was located in the east tower. After arriving at the lift the key cards didn't work to allow the lift to move to our floor. We had to go back to reception to verify cards and after re-coding they still didn't work. An employee eventually came to try and solve the problem. Finally after about 30 minutes they finally corrected the issue. We then went into our room with
no bath towels or bathmats. Only towels were 2 pool towels. The safe didn't work. Only one bedroom side lamp. Also when showering the shower flooded the bathroom floor.
The only positive about this hotel was we were allowed a late check out with no further cost.
All in all not a very satisfying stay. Would not stay at this hotel ever again.
J
jaybF7505NR
10
Reviewed March 2026
Staff amazing and helpful Florina the manager made my stay so much easier I highly recommended staying here
Liked My experience was amazing the room was clean and the staff where wonderful.Florina the manager was very helpful and made my stay alot easier i highly recommended staying here i
L
Ltischh123
10
Reviewed March 2026
Great 5-star option for Middle of KL
Liked We arrived at the hotel during the peak of ‘end of Ramadan’ holiday so didn’t hold up much hope for attentive service —— but we were wrong! We met Florian at the Front Desk and from then on we knew we had chosen a good hotel. She was fantastic every step of the way. She went beyond the call of duty and helped us out with all our questions. She organised an extra bed to be placed in our Club Room and did everything with a smile as if it were no trouble. Recommend this hotel as a great and often cheaper option if you are looking for a 5Star in the middle of KL
F
florinap659
10
Reviewed March 2026
Definately will come back !!!
Liked The location and price were great. My two kids really enjoyed the bunk beds, and now they don’t want to leave Malaysia.
We met Florina during check-in and she was incredibly friendly. The kids absolutely loved her. she really knows how to handle and engage with children so well. Thank you, Florina, for making our stay even more memorable
G
GoPlaces09351726814
10
Reviewed March 2026
Club lounge
Liked Good service tiptop Mr Apon 👍🏻👍🏻👍🏻
B
BendingW
8
Reviewed March 2026
BEST BREAKFAST BUFFET EVER!!!!
Liked A great feature of this hotel is its location. Almost every tour leaves from in front of Berjaya Times Square. Additionally, it’s right over the mall with a food court, giving easy access to Eastern and Western food.
The lobby is gorgeous but check-in is on the 14th floor. It’s a bit more dated.
The staff is the best—friendly, efficient, and accommodating.
The rooms are also a bit dated but very clean. You need to heat water 15 min before you’re actually ready to take a shower. Air-co takes a little while to kick in but once it does, you’re good.
I got a massage at the spa which was fabulous.
Considering the hotel is in the center of Times Square, it’s very quiet in the room.
Very important—BEST BREAKFAST BUFFET EVER!!!!
Great value. I’d stay there again.
Reviews are shared by our booking partner, Nuitée, from guests who stayed.
