Belmorris Greentown Hotel

Liked No cleaning during our 3N stay. we had to buy our own toiletpapir during our stay. A LOT of noice from the neighbours playing music/concerts after midnight (stayed 1st floor, no window). Could easily hear people outside in the corridor and other room/upstairs. IMO I don't think the standard is a hotel. Great with water cooler/heater for the guests (2th floor). Elevater is fast. A lot of places to eat right outside.

Belmorris Hotel Ipoh. Bad experience.

Liked 14 / 06/ 2024 We had a bad experience with the Belmorris hotel Greentown Ipoh. We booked a room there as it said it had parking. It didn't mention coffee in the room so we phoned to ask if they had a kettle and coffee. The man that replied was very rude, he was not on duty and to phone the other like, so we said, just tell us if there is coffee in the room, he started shouting and slammed down the phone on us. We then phoned the other line and were told, no coffee, but there is a hot water maker on the second floor. Ok, we packed our small electric kettle, cups and coffee Next day we did the trip to Ipoh, found the hotel, but no parking. We drove up and down the streets and all the side streets but no parking anywhere. We then double parked in front of the hotel and my husband tried go into the hotel to ask about parking , but the doors were closed, he rang the bell and waited, he did that 3 times, when finally a lady came to open the door. She told him that they only had the two parking bay's in front of the door. My husband said that we'd like to cancel as we only took the Belmorris hotel because they advertised parking. The lady refused to cancel, but told him that

Clean and comfortable.

Liked Everything was really good, from the initial greeting at check-in to the efficiency of the check-out. The staff were always friendly and helpful. Our only criticism was the bass noise coming from the club next door. While this is not the fault of the hotel, it was difficult to get to sleep on our final night. Very clean and comfortable room.

Liked No so good

Liked it close

Totally disappointing hotel stay never in my life

Liked I already highlight to Hotel.com this hotel is fully closed, lights off and doors chained. Why hotel.com allow customer to book and become a fool. Then at the same night had to hunt for another room and I stop using Hotel.com I was damn tired and sleepy just imagine you want to just sleep and hotel not available. The hotel name I repeat and reservation confirmation 9198909722585 - Belmorris Greentown Hotel - Ipoh Check in date suppose January 18 2021 I AM STILL WAITING FOR THE REFUND