AXON Residence Kuala Lumpur

Location ok but staff are rude…

Liked Location only

Disliked Staff are rude and they didn’t clean the room appropriately…

Liked Good

Disliked Good

Everything okay

Liked - Nice view - Privacy

Disliked Everything okay.. Layanan pun okay..

Liked Everything was excellent

Disliked Nothing

Apartment ok but the staffs are terrible not properly dressed and very unprofessional.

Liked The staffs of the apartment ruined our stay.

Disliked Managed by some foreign people who came to work in Malaysia but cannot keep up with truly Malaysian hospitality. We selected executive suites and we were given a studio category apartment. When I called them to show our booking confirmation of an executive suites they uploaded the pictures in booking come the studio apartment categorising as executive suites. These people work in a group and high temperament. Very rude people.

Dirty towels, a dirty and poorly maintained apartment, and a rude, unprofessional owner made this a

Liked Nothing

Disliked Dirty towels, a dirty and poorly maintained apartment, and a rude, unprofessional owner made this a terrible stay. This was one of the worst apartment rental experiences I have ever had, and the owner was extremely rude, dismissive, and unprofessional throughout the entire process. The problems started before we had even settled into the apartment. The owner insisted that payment had to be made in cash only. I did not have cash available, so I had to spend additional time and money finding a currency exchange service, exchanging my money, and returning to make the payment. This was already inconvenient, but the situation became even stranger when I was told not to pay at the reception area. Instead, I was instructed to meet outside the building complex to hand over the cash. I found this very unusual and uncomfortable, especially considering that I was staying in a serviced apartment within a larger building. The apartment was far dirtier and more poorly maintained than advertised. The towels and bedding had visible stains, the windows were dirty, the bathroom was not properly cleaned, and the walls had many scuff marks, scratches, stains, and paint damage. The Wi-Fi was a