Arte Plus KLCC by Luxury Suites Asia

Liked It had everything I needed. The location was close to grocery store and mall.

Not so amazing stay

Liked Management was not smooth at all. First have to park outside, and then walk into the basement to get the key in the mailbox, and then have to wait for the unit PIC to come for deposit collection and to sign the document. Walked back outside and drove to the assigned parking lot, only to find the lot was taken by another car. Called the unit PIC, he didnt want to handle and asked me to go back to ground floor and inform the building manager myself. Not being helpful at all. The unit is very basic and nothing to shout about. Amenities are very basic, luckily I brought my own 3-in-1 coffee. I wont stay here again.

Liked Inconsistent host, unsure who we are supposed to be dealing with, check in and check out procedure not professional, no prior notice regarding need to pay security deposit, staff need more training, lift was not working for a couple of days, poor facilities within the apartment, cockroaches, no instructions for working the TV. We will not be returning to this property.

Liked beautiful and clean place but all facilities are closed 😔

Liked It was an amazing stay. The room is clean and spacious. The check in also has some confusion at first but the PIC explain clearly and help us through the journey. Will definitely choose to stay here again for the next staycations

Liked very poor services.this my 1st n last stay there.tq