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Mont Kiara Pines
Showing 6 of 9
Disliked Most furniture are old and broken as the room is no proper maintenance. Need to ask to repair the light bulks, toilet seats and mirror. Mattress are very uncomfortable as old and worse. Overall the room is not clean and no cleaning service is provided during 30 day stay.
Liked Location was good
Disliked I was very disappointed with my stay. The apartment was not clean, the bedsheets had not been changed, and many of the facilities were broken or faulty. The air conditioning was leaking water and barely cooling the room. The sofa was dirty, and overall, the place seemed poorly maintained. As we were on a business trip, I was expecting a comfortable and restful stay, but I couldn’t even sleep properly due to the unclean bed. I would not recommend this place to others.
Liked The bed is comfortable
Disliked Maybe the host could explain more how to go up after parking the car. Because i got lost after i park the car
Liked Location.
Disliked Property owner ghosted us on check in day. Left in lurch till we call booking.com late in afternoon. Sent a text msg with self checkin instruction after that send us on a wild goose chase for the keys. Apartment is musky, dusty and full of stains. Beddings were unhygienic with oil hair smell and stains n dust. Claimed no alternatives We decided to cancel the booking and inform booking.com to resolve with property. Property owner immediately sent 2 men to our door claiming to be cleaners n demanded entry despite us refusing the additional clean. In reality the apartment was so bad like a proper cleaning would require 4-5 hours and safety is a concern. We immediately left the apt quietly after the episode with the ‘cleaners’, worrying for our safety to search for another accommodation. Owner refused to refund fully and booking.com didn’t pursue nor protect our rights. Note we paid a premium rate higher than usual for Cny season for as we wanted a good experience for CNY
Reviews are shared by our booking partner, Nuitée, from guests who stayed.