Arte Cheras by Inn Lux

Always crowded at the lift lobby. Else is okay

Disliked Taking the lifts was a bit tedious….. got to wait sometime to get to it

Ok

Liked Big apartment suitable for family/big pack gathering

Disliked The bed sheet in master bedroom smelly and hard pillow and mattress. No mirror / dressing table. Aircond hot. The fan is not working. Preferred tv and not projector.

Disliked very very bad , all abt property very bad, sink , door and linking too lot , caj late checkout bcs late acpp key but i check out from property 11am, waiting lif, find car park and sent key at maibox 11.37 !!

Pleasant

Liked Simple n easy to access, attend to issue very fast, cleanliness is ok, parking very good

Disliked First time over my traveling that I encountered with water drainage is bad in the bathroom, although the staff come to help to solve the issue but not success, I don't even want to mention it to the owner anymore, as it is still happening, the bathroom door is spoil, need to go through bedroom only can go bathroom, there is food leftover in the fridge, am not sure if from previous guest, only can watch YouTube, no choice of movie or show to watch...the floor still can see some particle there, the bedsheet got stained

Unfortunate incidents

Disliked Nothing to actually comment about because we didnt get to stay there. All rate reviews are my disappointment of the incidents that happened. The day before check-in, a business number contacted me through WhatsApp to confirm the booking and what time i will arrive. The number is different from the number in this site so at first Im confused but seeing the profile i just confirmed the details they needed (plus that moment they didnt ask any personal info so i didnt feel the need to ask further) that we will check-in around nighttime. On the day check-in around 1 or 2 pm, the same number contacted me asking if anyone from my side contact them about my booking, i told them no because all my friends with me at that moment and i already confirmed that the number they contact here (my own number) is the only number will contact regarding the booking. They said okay and I told them not to entertain whoever had contacted them except me. Not long after that, they contacted me again telling us that the unit isnt in good condition to stay because of the pipe leaking and they are cancelling our booking. They also asked me for my banking details, in which at that point i dont feel right. I ask

Very good