WORST STAYCATION EXPERIENCE EVER – DO NOT BOOK!
Liked Nothing
Disliked Scammer host! We had the most frustrating and disappointing stay. They gave us an access card that DID NOT WORK — we couldn’t enter the basement parking (which they claimed was included), couldn’t use the lift properly, and were left stranded multiple times. The people in charge, Daniel & Eunice, were completely unhelpful and irresponsible. After handing over the access card, they just lepas tangan and disappeared, refused to help when issues came up. Every time we called Eunice, she just told us to “refer to security”. How is that acceptable?? And even then, they were extremely hard to reach! We drove all the way from Kedah to KL for an important matter, only to waste our time dealing with this horrible management. We had elderly and toddlers with us, imagine having to carry everything up and down because of these issues? Worse still, since we couldn’t access the basement, they told us to park in the visitor lot and our car got CLAMPED!! Security later informed us the card they gave was actually a CLONE CARD, and that there’s no record of the unit in their security system. Unbelievable. This host is a SCAMMER. They are still actively taking bookings, Please DO NOT ever book any unit under this host. Save yourself the headache, stress, and money. Total fraud!